This maybe a dumb question but the Turkish rep I spoke to on the phone was zero help with this. Booked a reward flight through ANA for travel on Turkish Airlines to Beirut. The ANA E-ticket had a Turkish airlines confirmation code attached to it but when I put in the Turkish Airlines website it displays the below error message. ANA says everything is good and my tickets and seats are confirmed, but when I spoke to Turkish they said they need a ticket number, of which the one ANA provided is not correct. Turkish says I need one of their tickets numbers to look at a reservation, which ANA doesn’t provide. Did I just get a lazy rep who wasn’t willing to dig or am I going to show up and not have a reservation?