Originally Posted by
MePlatPremier
When the stay is cancelled they do not post a separate line for the cancellation, they just modify the original award posting to “0 points subtracted” and the account balance is credited for the difference.
Except that it wasn't.
Originally Posted by
Often1
OP - Do the intervening statements show the "cost" of the stay at the original amount or 0?
Sorry - don't understand what you mean here. I have not received any 'static' account statements from Marriott in years, whether by email or in print. All I can do is go on the website or app and see whatever shows there at that moment.