Hi all,

We’re looking for advice please! We’re currently in Gran Canaria (EU) and have been told our Edelweiss flight back to Zurich Switzerland will be delayed by 9.5 hours!!!! It’s pretty unreasonable. We have three children with us and they will be expected to miss the whole nights sleep as we won’t now depart until 02:30 am!!! Are we entitled to compensation?? They are moving us to another hotel until our flight can leave.

I have read that Swiss/Edelweiss can refuse competition they choose to operate outside of EU law! Is there a way of finding out why there is such a delay??

Thanks in advance!