Originally Posted by
itsaboutthejourney
You are incorrect. Karin T has been Marriott's CMO for 6+ years, previously, she was with a major with a TV network, not Starwood. I think you are confused that David F is in charge of
loyalty and he was the #2 loyalty guy at Starwood/SPG for many years.
1 - According to a
PhocusWire article about the hack:
Marriott had laid off most of the Starwood technology staff at the end of 2017
2 - As for me, over the years, I had been introduced to and stayed in touch with many IT/web team members at Starwood who engaged my feedback. None of them are at Marriott today.
C17PSGR: It would be helpful if you knew more facts about Starwood before your constant defending of Marriott. If you work for MAR you owe it to the form to disclose that.
Good point on the Chief Marketing as opposed to the head of loyalty. But, Bonvoy is the loyalty program and Flueck's baby.
You'll note the Phocus wire article is written by someone who left Starwood several.years ago. It's so one sided by a disgruntled employee that it's strange to cite.
I feel no need to defend or automatically attack Marriott. You'll notice many concerns I've posted on the forum about website issues and poor communication. I have no connection to Marriott other than 125 to 150 nights a year but am certainly familiar with the industry segment.
you'll also note I've repeatedly complimented the vision of the former Starwood leadership team some of whom I know. I don't know Flueck. If you ask anyone at Starwood who was in the technical aspect of IT, I'd be surprised if the vast majority of them weren't offered positions with Marriott. Cant say for those in the customer service aspect of Starwood IT.
And, of course, IT has nothing to do with domain names. Further, Marriott registered Bonvoy as a trademark and the owner of the Bonvoy domain cant use it in the travel business so what does it matter. I suspect there are dozens of FTers who hold interesting domain names. I certainly don't blame Flueck on the domain name ... it's an abandoned business and Marriott owns the name. Who cares about that domain other than FTers?