Originally Posted by
jiajun
They didn't specifically say they are not UA, but their terms and conditions do suggest they are not UA. The email was simply signed as "Support Team" with no mention of the company name.
You can see their email in my attachment below. Even if I didn't notice the sender of the email, I should have noticed the spelling and grammar errors. Obviously I didn't read the email carefully, I just saw the United logo and my itinerary info that was embedded as an image in the email and then quickly replied with the text that they requested.
As for what exactly they said on the phone, I can't say for sure because the call wasn't recorded.
Everything about this screen shot screams fraud. If you have even rudimentary English skills - even if it's not your native language - you should be able to spot the myriad of grammar errors in this email.
"Telephonic" conversation? Who out there has even seen that word used in any sort of context ever?
"Fresh" charge on card?
And the message lacks articles all over the place. "Please check with relevant embassy" instead of "your relevant embassy" or "the relevant embassy." It's written on the level of many Nigerian money scams.