You can say many things about LO, but *A carriers have 2 lounges at EWR Terminal B and I think LO uses Art & Lounge that is before security. Have you been denied access to any of these lounges? LH, SK, Art & Lounge?
Requesting refund because food was cold? Is it a joke?, Have you asked a F/A to re-heat it?
You paid to be transported from point A to point B and asking for a refund because food was cold is IMHO fairly weird....
Last edited by TPJ; Feb 22, 2019 at 3:31 am
Reason: It is Terminal B and not Terminal 2 at EWR