Originally Posted by
icegirl
You have all just re highlighted my point about staff and that is again and that is premium service sector employees in the UK is a dying breed and now don’t usually tend to be British these days. If you go into 5 star hotel, or high end Michelin restaurant or premium branded stores most if not all will have a higher ratio of non British nationals most of the time and in some cases none at all. So what now, replace crew Asian and Eastern European staff?
High calibre British service staff are hard to come by and most of all cost money and lots of it. Now how many of you would pay EXTRA and if so how much MORE to get it?
Your point of need for better staff, training,supervision, motivation etc has been brought up in manya such threads. Matter of fact yours truly faces heavy pushbacks when I used to highlight that
CUSTOMERS are everything because some did not like being reminded of such glaring gaps in srvice level at BA.
o