Originally Posted by
toomanybooks
“Furthermore, without advance notice to the Passenger or purchaser, Southwest may cancel such reservations, or any other reservations that it believes, in its sole discretion, were made without intent to travel."
If you have 2 flights A-B booked 24 hours apart and plan to cancel one or the other of them depending on how your day works out, then manifestly you do not intend to take the other.
And “sole discretion” has a meaning.
Seems pretty clear to me.
I attempted to point this out a few days ago, it looks like the algorithm got smarter of late. Outside a tiny percentage of real life needs, I bet this is one of the most common of customer double booking scenarios, it was for me.