Originally Posted by
khabah
The views are fine... but my room stares directly into the building across the street, in addition to the corner unit next to my room peering straight into the living room. The bigger issue lies in the fact that neither special request was met, especially considering that I had written the hotel and spoken to them in advance, plus received verbal confirmation that they would accommodate those requests.
In any case, I’ve experienced the Grand Club at length tonight and can attest to its stunning views [it’s up on the 57th floor without any other buildings blocking it], fantastic food offerings [tonight featured pasta pomodoro, sushi, short ribs, cheese fondue and a vegetarian lasagna] and stellar staff who refer to guests by name. Planning to check the pool and fitness facilities out tomorrow and will report back.
khabah
Service could be a little more attentive at the pool, but the area is nice and I liked the greenery.