Originally Posted by
WineCountryUA
UA can do a few things It has been reported you can call and request a codeword for a particular reservation -- restriction answer to live agents who will request the codeword before any changes.
Also, I beleive a supervisor can move the itin to a new PNR.
I suspect it would make the most sense for OP to get their res moved to a new PNR (if at all possible). Part of me thinks that if the scammers are going to do any scamming with the itinerary they would do it all online without having to speak with a living breathing agent. If that were the case (and knowing the limitations of UA's IT
) I would suspect that the codeword may not appear if the scammer tried accessing the res with the PNR.
That being said, if the OP could report back as to whether UA has the capability to move the res to a new PNR it would be appreciated as I suspect this knowledge would be helpful in the future in a variety of circumstances.
Safe Travels,
James