FlyerTalk Forums - View Single Post - Mini Trip Report: WestJet 787-9, Transcontinental Business Class (YYZ-YYC)
Old Feb 20, 2019, 7:58 pm
  #4  
YYCCL3
 
Join Date: Aug 2014
Location: YYC
Posts: 2,074
Originally Posted by YXUFlyboy
Thanks for posting!! How was the soft product in the front? More polished?
There were a few nervous moments as I could tell they were trying to get everything perfect on the first try, but overall very polished and professional. No different than I have experienced on other carriers in long haul business class. As I mentioned in the report, I was addressed by "Mr..." on each service, and I did feel like a valued customer right through my journey. The excitement and enthusiasm of the crew was evident at all times. That isn't always the case. Sometimes I feel like a piece of luggage that gets a comfortable place to sit/sleep if travelling in J.
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