FlyerTalk Forums - View Single Post - Scammed by a fake UA call center {Consoldiated}
Old Feb 20, 2019 | 5:50 pm
  #127  
jiajun
 
Join Date: Jun 2008
Location: China
Programs: OZ*G, Nexus, APEC
Posts: 122
Originally Posted by WineCountryUA
Not sure what you mean by "allowed" -- you can do it and there is essentially no way to trace who did it(except by IP address which is not useful in many cases)
Such as Unauthorized flight reservation change made by someone else

This issue has been discussed many times and it is a needed feature for those that have others manage their travel. But it can be misused -- hence treat your PNR / BP with respect
And yes the scammers use this feature.
That makes sense. Do legitimate travel agents make booking changes/cancellations in this way? Or do they have a separate system for accessing bookings on behalf of their clients?
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