FlyerTalk Forums - View Single Post - Scammed by a fake UA call center {Consoldiated}
Old Feb 20, 2019 | 5:43 pm
  #124  
jsloan
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Originally Posted by jiajun
For example, lets say that I'm sitting in a lounge and the person beside me is holding a print out of their itinerary. I glance over and see their name and PNR. Am I allowed to then go on the website and cancel their flight? I mean, yes, I can do that. But is it allowed?
If you were to do that, you would be representing yourself as your agent to UA. If your question is, "does UA policy allow people to make changes based upon a misrepresentation," the answer is obviously 'no.' But since the policy isn't enforced on the website, I'm not sure what good that really does you.
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