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Thread: Scammed by a fake UA call center {Consoldiated}
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Old Feb 20, 2019 | 5:31 pm
  #121  
jiajun
 
Join Date: Jun 2008
Location: China
Programs: OZ*G, Nexus, APEC
Posts: 122
Originally Posted by MSPeconomist
Did the OP pay to change or to cancel? AFAIK Op didn't yet know the desired rebooking date, so it was an exorbitant $200 just to cancel, which is not the same as getting the remaining credit after a change.
I think everyone is arguing about semantics now. Call the fee whatever you want. The point is that I was told that I could call back later to re-book the flight and only pay the fare difference (if any). If they bother to respond to my credit card dispute, they will likely say that they charged me $200 for the service of going on the website for me and pressing the cancel button. We'll see what happens.

BTW, is it even allowed to go on the UA website and access someone else's booking?
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