FlyerTalk Forums - View Single Post - Consolidated "Lifetime Diamond - Experiences, Questions, Is It Worth It?" thread
Old Feb 20, 2019 | 5:01 pm
  #1425  
PHL
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25 Years on Site
 
Join Date: Dec 2000
Location: PHL
Programs: AA PLT, UA SLV, MR LTT, HH LTD
Posts: 10,733
I had a customer care case number assigned when I asked my LT stats back in early December. I was to get my information within 10 business days. Here we are 2 months later....Nada. Even a month ago I emailed customer service, referencing the case number, and asked for an update. Still Nada.

Clearly, something's afoot when they can't provide this information. I also recall an email or some other blurb last year saying that this information would be available online "at the end of 2018".
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