Originally Posted by
j2simpso
Regardless of whether they claimed to United on the phone or not, if they did post an ad claiming to be United ...
no evidence of that has been posted and having seen similar ads where that just state " Need to change your United flights, Call the Support Desk" --no UA logo was used either. These folks walk a careful line and let the caller make unwarranted assumptions.
Not defending the practice but those leaping to the claims of fraud need to understand what these "clever" folks actually do.