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Thread: Compassionate flight changes and arbitrary fees - what is the actual policy?
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Old Feb 20, 2019, 1:12 pm
  #22  
RB211
 
Join Date: Jan 2010
Posts: 3,190
I'm glad you got it all sorted, just_starting, for what is really a nominal fee.

I am concerned at the consistency of the inconsistency of the change fee. This doesn't seem like discretion to me - more like a random number generator.

rb211.
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