FlyerTalk Forums - View Single Post - Compassionate flight changes and arbitrary fees - what is the actual policy?
Old Feb 20, 2019 | 10:49 am
  #15  
just_starting
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Originally Posted by LTN Phobia
It might gall you, but doing runarounds over 30 quid here and there is probably not something worth doing under the circumstance? It might just make it easier for your friend if you went ahead and rebooked him on the earliest convenient flight?
The first flight he can make is tomorrow morning, and I'll get him on that no matter what. Don't worry about that, plenty of seats available still!

[UPDATE:]
In fact, I just went for one final call to see if I could get yet another agent, and jackpot: a £14 fee to get him on the LCY tomorrow. I'm sure I could have got that down to £0 eventually, but it's booked and paid now!​​​
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