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Thread: Compassionate flight changes and arbitrary fees - what is the actual policy?
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Old Feb 20, 2019 | 10:47 am
  #14  
Krisz
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Join Date: Feb 2007
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I would focus after this many calls to change the ticket and after everything is a bit more calm I would write to Ba and explain the experience and situation. I would probably ask the refund of the fee you paid or something similar. You might get a better response.
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