FlyerTalk Forums - View Single Post - Compassionate flight changes and arbitrary fees - what is the actual policy?
Old Feb 20, 2019 | 10:28 am
  #4  
golfmad
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I don't know what the official policy is and can only talk from personal experience. In my case we were able to change flights with no cost on the production of a death certificate. The passenger in question (my sister in law) had no status at all although I had booked the ticket for her in the first place.
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