FlyerTalk Forums - View Single Post - The dreaded "Sorry this hotel not taking reward redemptions at this time" error
Old Feb 20, 2019 | 8:47 am
  #2  
EuropeanPete
50 Countries Visited
5M
100 Nights
15 Years on Site
 
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Finnair Platinum, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 9,171
Originally Posted by christianj
Anyone else seeing the dreaded " We’re sorry. This property is not taking redemption bookings at this time. You can either book a cash reservation or search for another property." notices more and more? How can this be happening if the base category room is available for sale?
Legacy Marriott hotels have no obligation to make their base rooms available on points. In theory formal Starwood hotels do, but many seem to be getting to grips with the system still - You might have some luck if you call the property and ask (or ask Marriott, but it depends how determined you are).
EuropeanPete is offline