Originally Posted by
ATCOlad
I was pricing up return flights and added all my extras, seats etc. I didn’t book at the time but came back a few minutes later. The seats I had selected for both flights are now gone!! Is this because I had previously selected them and they are being held. It’s unlikeky someone else has taken the exact seats I had wanted because there are still loads available. Has anyone else encountered this or know when they would become free again to select??
I think the seats are blocked off for a little while you go through the booking. If you press the back arrow (top left of the screen) it can be released, but if you go forward through all the myriad upselling screens it hangs on to the seats. And my guess is it will remain pre-allocated for an hour or so until the website finally decides you really haven't booked. So best to use the back arrow if you are doing a "what if" but it should now be available. It's not the only airline to work like this incidentally.