Old Feb 19, 19, 4:59 pm
  #53  
hipquest
 
Join Date: Aug 2018
Location: NC
Programs: AA, Marriott/SPG, AMEX
Posts: 261
Originally Posted by markzz2 View Post
As a lifetime Titanium with 1250 nights and over 6 million lifetime points (not from credit card accumulation) with 25 years as a member.I have earned most of my nights and points from resort stays and every stay paid for personally not through company business so I would like better recognition at resorts. I get a upgrade maybe 1 out of 10 times and mostly just one grade up (though notably there are several of my regular favourites that look after me quite well). I have for years ot received lounge access on most of my stays as they have been in resorts and no free breakfasts. I am thankful that at least I can get breakfast in some resorts now though sad it already seems to have been diluted at some of my favourite places. Late checkout at resorts would also have been a nice improvement but still has the awful subject to availability clause which seems too mean NO o most occasions.
To be honest being very selfish I would like to see a higher Lifetime Level perhaps for over 1200 nights with some better benefits.
Late Check out guaranteed at resorts
Proper breakfast (not a coffee and pastry!)
Upgrade confirmable prior to arrive if available on the day.
50 nights per year at resorts, can I have your life, please
In all seriousness, I don't think your request is being selfish. What I'd like from Marriott is a menu of benefits to choose from as our needs change over our traveling lives and from trip to trip. For example, breakfast is a bigger deal to some while someone else might appreciate free parking more. They give us a list of XX benefits available at booking and we choose XX number of benefits we'd like to use. If they can do it with pillows I don't think it would be that hard to do....

But of course, Marriott would have to actually get its act together with IT and enforce existing benefits first.
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