Originally Posted by
Theirin
I think you're being unfair here - the airline has done exactly what it says it will do -they've allowed you to select a seat at OLCI at 24 hours from departure. I don't think they advertise anywhere that you'll be able to choose any seat on the airplane, or 'decent' seat (although no-one can guarantee that because our tastes vary), just any seat that remains available.
By buying a Light the risk you take is that there won't necessarily be a good selection of seats available, and I think most people understand that - that's the entire reason for charging for seat selection.
I don't think it's fair for someone to hold Virgin responsible when taking a chance on a Light fare and the seats they want aren't available.
But if the flight is fully booked, then in theory there won't be ANY seats available to select once OLCI opens, if they're all pre-assigned. I do agree that VS should be more transparent (and as a side benefit they'll probably sell more seat assignments), though this is exactly the kind of nuance that FT is great for.