Hello, I've created a Miles and Smiles account a week ago. I've read in their website that with class Y I should get 125%, but there is something wrong with the whole calculation thing. I have flown from Hamburg to Varna with a trasfer in Instanbul. So the real milage from Hamburg to Istanbul are around 1230 miles. If what is written on the webpage is true I should get 1230 * 1.25 = 1537,5 miles, but instead i got just 311. Then from Istanbul to Varna 250(which should be the minimum amount credited I suppose ). On the way back from Varna I got 500, and from Istanbul to Hamburg 622. Now how do they calculate these miles? There seems to be no logic except that I see Im getting double the miles on the way back.
Here a better view of the credited miles:
Hamburg -> Istanbul = 311
Istanbul -> Varna = 250
Varna -> Istanbul = 500
Istanbul -> Hamburg = 622

Plese break it down for me .