Originally Posted by
777 global mile hound
On June 20th it will be 6 years into the Hyatt MGM relationship which launched in 2013
I have really seen a deterioration over the past 3 years especially with regards to overall guest treatment.
I haven't noticed any deterioration in Mlife treatment (in other words, it was crud and it still is crud). All the meaningful benefits I get at Mlife properties are from the casino host and other relationships resulting from my gambling and on-property spend. That shouldn't be surprising, given how the profitability at casino properties is overwhelmingly driven by an exceeding tiny minority of huge spenders.
At the same time, the huge benefit to WoH members (other than the obvious of point/stay credit) is the possibility of big savings on room rates from the tier-based room discount when booking via the Mlife website - so I'm not really sure there's much to complain about. I mean, that discount is probably a lot better for many people than the weak SLH benefits, for example.
Originally Posted by
777 global mile hound
I'll share a little insiders secret for those who wish to dine at the Waldorf Astoria Las Vegas a Hilton property and earn WOH Hyatt points during their MGM stays
When you get your breakfast check in Zen Restaurant you can charge it to most MGM branded properties Vdara Aria Bellagio etc back to your room
As long as you have room number and photo ID you should be good to go
At check out those restaurant charges like the rest of your portfolio will go over to your WOH account
Its a very unique situation indeed!
This isn't a secret (or at least it shouldn't be). That physical building is part of City Center, which is owned by MGM (and Dubai World). It is only managed by WA and previously MO. It has always been possible to charge anything at the MO's venues to rooms at the other Mlife properties, and that unsurprisingly continues with WA.
Whoops - I'll issue a big
mea culpa on this - apparently, the building was actually sold by MGM/Dubai World last year (to the founders of Panda Express, interestingly) and that's what resulted in the management change to WA. So I am surprised if it is still possible to charge to other MGM properties.