Originally Posted by
Fitch
D'you what though ? CW, when done properly, is actually pretty good. We have just had a lovely sector back from PVG... engaged cabin crew making an extra effort, decent food, IFE working, drink flowing...
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The crew can make all the difference - in any cabin. The spectrum of service on BA is far too broad (i.e. at the lower end) and the distribution too even. I know there will always be a few sub-standard crews, and crew members who are having a bad day (they are human, after all!) but the standard should be good or better almost all of the time. Or are my expectations unreasonable?
rb211.