So after having this case for 5 months, it has been used heavily...4+ segments weekly with 2 in Satan's Chariot (CRJ200) requiring gate checking. Like I mentioned, I expected the 19 Aluminum to get the crap scratched out of it, and it has. With that said, it still has exceeded my expectations. It rolls extremely well...better than any Tumi I have had in the past. Additionally, the handles and latches are still as good as they were when new. I can almost guarantee the first failure will be the expandable handle. I don't know why Tumi can't seem to make this a bit beefier. Anyway, if you can handle the "weathered" or "patina'd" look, this bag is awesome. If you freak over the slightest blemish in a bag, then stay far away.
I will say this about the scratches...compared to my wife's polycarbonate Tumi, the 19 Aluminum looks much better, classier, and stylish. That poly looks beat to hell and is just plain ugly.