FlyerTalk Forums - View Single Post - Marriott Bonvoy - a brand explained
Thread: Marriott Bonvoy - a brand explained
View Single Post
Old Feb 18, 2019 | 8:58 am
  #39  
margarita girl
FlyerTalk Evangelist
2M
50 Countries Visited
100 Nights
15 Years on Site
 
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E50, Marriott LT Ti, IHG Dia Amb
Posts: 16,436
Originally Posted by C17PSGR
I continue to think its strange that there doesn't seem to be much focus on focus groups or research. I'm not surprised Marriott doesn't focus on FTer's as I'm not sure we're representative but it seems strange that no one from FT has been asked for input ...
It seems clear to me that Marriott had ZERO respect for FT judging by the number of representatives they had on this website. Compare that to Starwood with 4+ representatives with 30-40K posts (I didn't check the numbers, so feel free to correct me). Plenty of people on FT have confirmed that their loyalty was reaffirmed thanks to the presence of the Lurkers.
margarita girl is offline  
Reply