Originally Posted by
brunos
That's interesting. A similar thing happened to me a few months ago and I was escorted to the immigration office. Could not use the arrival immigration gates (I am PR) and had to wait almost an hour to be "processed" by immigraiton.
I was taken downstairs to the arrival level where the cart was waiting and dropped off just before the HKPR gates and after dutyfree.
Maybe it was the time of day, the level of disruption and relationship with CX.