Originally Posted by
TanyaHelenaP
I cannot find that option.
On the booking search box I just see
o Book Flights o Redeem Flights
And when I search always I get
There are no flights available for the criteria you selected. Please change the search criteria and try again.
Also noticed that if I do only "Book Flights" and try Bangkok to Phuket, it shows me flights via Singapore. I see nowhere the option to select StarAlliance. Please help
If the response is zero availability AT ALL then you don't get the choice between SingaporeAir and Star Alliance. As I and others have all successfully found availability for some of the pairs you have mentioned that implies a different problem - you suggested yourself you have no KF miles credited so perhaps that's it?