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Old Feb 17, 2019 | 4:47 pm
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Originally Posted by fartoomanyusers
Do BA recruit CSMs directly (rather than just through promotions) ?

I was on a shorthaul flight today where the safety briefing was very slow ... and spotted the CSM reading it off an iPad
I can't answer the question on direct recruitment but I don't think reading (off an iPad) is a particularly unique phenomenon. For example I have flow SQ a number of times over the last few years and the cabin crew almost always speak off a crib sheet.
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