FlyerTalk Forums - View Single Post - A Defection to Hyatt: Experiences & a Guide for ex-Starwood/Marriott travelers

Feb 17, 2019 | 9:54 am

#30

GUWonder

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Quote:

Originally Posted by UA-NYC

agreed on not giving away the farm. But I do think it is quite unwise that they aren’t even willing to offer challenges. So much ripe business of ex Starwood folks who can’t stand this terrible version of Marriott.

As with the cartel kingpin airlines in the US, so with the hotel kingpins: retail customers’ loyalty matters a whole lot less to business when demand is strong overall and the drive is to lock in large corporate accounts and customers that way.

And as with the US3 airlines’ loyalty programs, so with the big US hotels’ loyalty programs: the cuts from one operator signal cuts to come from the others too.

Last edited by GUWonder; Feb 17, 2019 at 11:01 am

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