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Old Feb 17, 2019 | 9:40 am
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fumje
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Originally Posted by Old Gold
Does anyone have any recent experience with companion upgrades on separate PNR's?

I am 1K traveling on a reward ticket eligible for upgrade with Explorer card. Wife is traveling on same itinerary with a paid G fare. What are the chances of adding her to the upgrade list at the airport?

In the good ol' CO days it wasn't a problem, even for companions on the same flight but a different ultimate destination.
Originally Posted by Old Gold
I thought that I would update this with my recent experience, on our first segment there were no available F seats on the A319, however on our connection at IAH the ERJ-175 had 6 open seats with only 2 on the standby list. I had received an upgrade at the 96 hour window.The agent at the United Club was unable to help, she could only find upgrade options using miles or $. At the gate the agent was not able to process the upgrade, however she referred me to an agent at a nearby gate. He was able to add my wife to the list with a few keystrokes, returning to the gate the upgrade was cleared before boarding. The fact that I was on a reward ticket was never raised as an issue.
Originally Posted by jsloan
To be clear for anyone reading through this thread later: companions on award miles are not eligible for CPU. These experiences do not represent policy.
In the case Old Gold reported, since the companion was on a paid fare and only the 'primary' elite was on an award, would the policy allow for a companion upgrade? I'm not clear on what is the actual policy for separate reservations.

Anyway, good to be clear about policy vs. exception. ^
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