Originally Posted by
i_gtgo
Is anyone having a difficult time refunding tickets? Been trying to cancel a ticket for the last 2 weeks but every agent has issues taking payment. And their always complaining how the new system is in place and not working. Very frustrating!
Hmm, I just called a few days ago and got it done. He said he would check if he could do it himself, or had to escalate it, but ended up fine. I called in evening PST, the regular US number.