Originally Posted by
randysea
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This was annoying but doable when they would email me the code. Starting a few weeks ago, they dropped the email option. Now the only way to get the code is by phone or a text message. The problem for a frequent traveler like me is that I use a different phone in different countries. Today I am in the US, so I can access Cap One. Next week I'm in Canada. A few weeks later I'll be in France. In each country my phone numbers will be different. I will not be able to get the code.
A Cap One customer service person said if I was willing to do online banking from my phone, I would still need a 6 digit code but then I could get it by email. (Seems odd, but that's what she said.) I do not want to do any online banking from my phone.
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So you:
1) Have a different phone number whenever you're in a different country... Why not just bite the bullet and get Google Fi, or eat the small charge for the text message, or wait until you're on wifi?
2) ......... mobile banking, even though it would solve all of your problems here.
...... there's no issue here, other than trying to make Capital One look bad (and I have zero respect for Capital One).