Missed the point.

AVIS should be able to say the Complimentary Upgrade is optional and available WORLD wide in all countries at location discretion.
Except AVIS verbally says it's Not available outside of US, Canada, Virgin Island and Puerto Rico.
Then when you call Europe AVIS in Barcelona they advise it is optionally available in Europe at every location depending on availability.

So AVIS internally is confused when if it's not available outdo of US, Canada, Virgin Island and Puerto Rico then that would make it easier to check only those locations.

But AVIS lacks teh integrity to clarity regions applicable and whenever available.

Just another example of a sloppily AVIS FALSE promotion that cannot be utilized.