Join Date: Sep 2013
Location: SFO/DTW
Programs: DL PM 0.5MM, Hyatt Globalist, HHonors Gold, SPG Plat, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 1,988
Enterprise agents get rated on customer satisfaction upon return. Your branch manager might be able to comp you some days (I've had that happen to me before due to a poor experience).