FlyerTalk Forums - View Single Post - Missing miles master thread (miles not crediting, retrocredit issues etc)
Old Feb 16, 2019 | 6:48 am
  #239  
ricardojrsousa
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Join Date: Jun 2013
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Originally Posted by ISTFlyer
E fare class is one of the highest Economy class fares on TK and while flying TK and crediting to Miles&Smiles so you should have gotten %100 of miles. In M&S there is no fare class that you would earn %20 of the actual distance so this seems a bit strange. If you are telling that C is the letter appearing in the mileage statement that is the code of the class that you have flown, nothing to do with the fare class.

I guess, you should contact the Miles&Smiles team and add a copy of e-ticket, upgrade confirmation and boarding pass to the claim.

https://www.turkishairlines.com/tr-t...ari/index.html
Maybe I was not clear.... Sorry! The problem is precisely that one. The email confirmation shows E, boarding pass C. I don't know why. Never happened before. And yes I indeed got C miles instead of E. All would be fine if the agent AND the confirmation did not show/said E. Plus I initially booked Economy Semi Flexible or Flexible (because precisely of accrual) so I am hoping the odds are it is indeed a E.

Thanks anyway - I'll contact them and hope for an answer.
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