Originally Posted by
Kacee
I used to complain about Hyatt IT, but it's much better than Marriott's, especially the app. I especially appreciate how Hyatt app retains prior searches so you don't have to reenter all the info each time you search.
Marriott IT has just been one cluster after another.
Agreed. Maybe I have just been lucky with Hyatt IT so far. But everything has just worked really well.
Marriott by way of contrast is an ongoing dumpster fire. I just can’t stand the inconsistency. And the opacity is a big F. U. to consumers.