I think the leg was Republic Airlines MSY-MIA, even though it had an ID "AA". Then it was Finnair for the other legs. Landing in MIA was done at what looked to be an out of the way part of the terminal (the walkway corridor was technically outside) that the pilot said was a "last minute change". So I get to LED, and the bag wasn't there (02-13). After some digging, the agent said it didn't seem to be recorded even in MIA! So I talked to American Airlines "baggage department", and I got an agent who said that the bag got conveyed to Finnair (of course, the agent in St. Petersburg said that had not happened). I am stuck only being able to call a USA 800 number via Skype (I mistakenly had my internet telephone dongle in the checked bag).

EDIT: OK, it looks like Finnair has a USA 800 number, so I'll continue there.

EDIT: Finnair has no record of physically taking delivery of the bag. So someone is not being accurate. I'm going to talk to someone in Executive Action at AA to get the bottom of this.

EDIT: I sent this E-mail:

TO: [email protected], [email protected], [email protected], [email protected]

Excuse me if this E-mail message has gone to the wrong staff members at American Airlines, but I do not know the proper contact for my concern.

I recently traveled with American Airlines (and its partners) under the confirmation code ****** from MSY to LED, with American Airlines being the airline that accepted my checked-in bag, tag AA****** @ MSY. American Airlines customer service claims that the bag was scanned @ MIA, but the representatives said that they have not been empowered to describe what this means by being "scanned"; one representative seemed to say that this means that the bag had been delivered to the American Airlines partner, Finnair; However, Finnair customer service has no record of a scan @ MIA; thus, there seems to be a direct contradiction about the facts pertinent to this case. I would like to get further information about what the status that American Airlines is claiming had happened, so that this contradiction can be rectified. I would also like to get information about what is the standard operating procedure for getting the bag, if found, to its final destination; I don't know if it is going via Finnair once it gets found, or if other airlines will get involved (I didn't get a clear answer from Finnair, and of course, American Airlines customer service was horrific in answering my questions).