FlyerTalk Forums - View Single Post - Buying first class is great until something goes wrong...
Old Feb 14, 2019, 10:57 am
  #28  
cre95
 
Join Date: Aug 2007
Programs: DL DM
Posts: 1,079
Originally Posted by cre95


The key is to understand the rules. If there first class seats open, you’ll be given that seat. If there aren’t any open, your choice - get on the next flight with a first class available seat or take the coach seat in the earlier flight.

The problem is when they get you into the roster on a standby basis. Then, as noted above, you’ll end up in coach due to procedure that Delta use.

From a practical perspective, I get into the FC seat as long as you call prior to the gate taking control. Once the gate takes control of the flight, all you can do is go the standby route.
Originally Posted by StayingHomeIsBetter
That is why I call, as soon as there is any credible indication that my scheduled flight will likely not go out, or that I will miss a connection, and ask to be protected on the next available flight.

On a paid FC ticket (cash or coupon-paid), if there is a FC seat available, my experience has been that the telephone agents will confirm it for you.
That's my approach as well. If there is a FC seat, I get confirmed into it. Otherwise, I either go to the lounge and wait for my originally confirmed FC seat or know that I will seating in coach. Bottom line, it's my decision to make fully knowing the outcome. No need to believe that I will miraculously go from standby to a FC seat and then send a message to Delta when it doesn't come through
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