Is anyone aware of a recent change in policy around booking the old GF cabin? I just was upgraded on a FRA-ORD flight. In the flight search, the seat-map shows the middle seats in row 1 & 2 available (shows windows as occupied), but none of the GF seats are available to me through change seats (I am a 1K). I spoke with an agent at the 1K desk, and was told those are only being assigned by the airport, day-of (possibly to accommodate equipment changes to reconfigured planes with the Polaris hard product?).
Last edited by WineCountryUA; Feb 14, 2019 at 9:25 pm
Reason: moved to master thread