FlyerTalk Forums - View Single Post - Is Delta struggling to sell Premium Select?
Old Feb 14, 2019 | 8:59 am
  #58  
jdrtravel
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Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
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I think DL missed the mark in product design. They should have gone with a VS style product that really is top of the pack, with best in class seats, dedicated lavs, curtains to make the cabin feel more exclusive, etc. Removing real barware and mugs only further cheapened it.
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