FlyerTalk Forums - View Single Post - Interesting Bloomberg Report/Theory on Marriott Woes Driving HHonors Enrollments
Old Feb 14, 2019, 7:47 am
  #22  
btonkid12345
 
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
Originally Posted by christianj
Wow! I would have thought that constantly complaining would get you put on flagged list of "never happy" customers. That amount of points is just ridiculous.
No. Because the individual hotels are awarding the compensation and paying for the points, so Marriott is still selling points to the hotel to give to you above redemption value and thus making money.

Having said that, 100K compensation points in a year wouldn't be hard for an Ambassador member.

I've gotten 10K twice already this year from 2 different hotels for skipping housekeeping in my room for a night despite me requesting it. The hotel offered this, not the other way around. And its good they did as skipping housekeeping - especially when actually requested via a call or via the app - is unacceptable.
btonkid12345 is offline