Originally Posted by
RealHJ
The "problem" is that...upgrades are processed too far out.
Solution to this would be to leave more upgrades to be processed just at time of boarding, thus leaving more FC seats open for irrops, mis-connects, last minute full F/J purchase, etc. That should keep the higher paying customers happy and bring more revenue, so frankly I am not sure why DL (and others) don't do that.
This! I'm not in a hub city and connect to get everywhere. I end up booking very long layovers to avoid this, as I've been burned many times. The downgrade is particularly unacceptable, because I buy first class specifically to
avoid economy. Not to "bask" in the delights of first class.
OP I feel for you. Better luck next time.