FlyerTalk Forums - View Single Post - Is Delta struggling to sell Premium Select?
Old Feb 13, 2019 | 11:23 pm
  #51  
hamburgler
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Originally Posted by NorthFlyer
The problem with Premium Select is that Delta promotes fine dining on 'Alessi' service ware, but never seems to load the glasses and coffee mugs. Part of the attractiveness of premium class travel is savoring a beverage while at 35,000 feet, or having a cup of coffee in a stable mug while working on one's laptop. Instead, Delta provides an entree in a plate that is easy to tip, while serving fine drinks in plastic cups, or coffee in a paper cup.
This was a specific downgrade made to PS service last summer as the 777 rolled out... along the same time as domestic connections began to book into W instead of A. So sadly this isn't a forgetfulness issue, it's by design (and I suspect due to galley space restrictions on the 777).
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