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Old Feb 13, 19, 6:48 pm
  #12  
sbiddle
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: NZ Elite *G, HHonors Diamond, IHG Platinum Elite
Posts: 4,908
Originally Posted by samjnz View Post
I definitely gave a lot of feedback about the lounge situation in Auckland International.

Also mentioned the missed opportunity to update the Business hard product when they refitted the 773 aircraft and are now falling behind other carriers.
As much as many in here love to hate on the BP the problem is lots of feedback doesn't back that up, and my experience flying back from ORD on Sunday was proof of that.

The BP cabin was chokka full of Americans who are in all likelihood paying top $$ who simply couldn't get over how great the plane was, how great the cabin was, how great their sleep was, how great the service was, and how great it was they could dine at their seat (multiple couples chose this for both meals). They were gushing over the crew and telling them this repeatedly and how much better they were than all the other airlines they'd flown.

Who should NZ really listen to?
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