FlyerTalk Forums - View Single Post - Proactive apology letter from MPC. Anyone had this before?
Old Feb 13, 2019, 9:25 am
  #14  
wyskevin
 
Join Date: Jan 2016
Location: Taiwan
Programs: CX DM (OWE), Accor Gold
Posts: 383
Originally Posted by Frayed_Yak
I do think this is progress, but I think requesting miles is a bit over the top. I wished CX put a note in your file to ensure that the next flight you're on, you get a guaranteed first choice of meal. That would be more proactive, I think.
We do not “request” miles. We only reply this kind letter and express the disappointment.

Oh, btw, after recent busy flights, I will reach DM next week. Maybe FA would take my order first even though I sit on the last row of cabin ?
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