Originally Posted by
akl_traveller
Conceptually, the second queue did not exist until the receptionist opened the second spot. As such, the guy didn't jump a queue; there was no queue.
Rather, there was no queue until he started standing there. With few exceptions, additional lines are not marked out. If someone starts standing nearer the attendant and breaks the line, that's clear queue jumping. It's different if it says something to the effect of "queue here".